User adoption

User Adoption: the 3 success factors that will unlock business value (part 1)

User Adoption for internal customer success When beginning any new project there are many things to consider when focusing on user adoption. Whilst the technical aspects of the project are important, ultimately your success depends on your workforce not only adopting but embracing new technology to streamline your business process; increase the richness in their work, and apply their discretionary…

Adopt and Embrace

Change Management – Getting the right message

Change Management What are the right messages to use during a change? Communicating the change well to the organisation is crucial for any change to be effective. But isn’t communication easy, we do it every day so why do we get it so wrong so often.   Will our previous example work? The staff know…

Resources for your ‘DIY’ Office 365 adoption program

We know that many organisations haven’t budgeted for adoption, organisational change management, or other activities to increase or sustain adoption of new ways of working. If you can’t afford or haven’t allocated resources to engage a specialist partner focused on helping organisations adopt future ways of working using Office 365 (*cough* like Adopt & Embrace) — don’t…

Understanding your workforce for roll-out success

Technology is often implemented into a company with little or no training and with little consideration or real understanding of how people currently work. Simply rolling out Office 365 out of the box and providing the latest and greatest software to its users, isn’t going to guarantee an increase in an organisation’s productivity. In most…

What makes a good Executive Sponsor?

A good Executive Sponsor needs to be involved in a project at every stage, from idea to benefits realisation and beyond. Here is what makes a good executive sponsor.   In the 9th Edition of Prosci’s Best Practices in Change Management 2016, the greatest contributor to a successful change management initiative was ‘identified as active and visible executive…

yammer

Top 10 Reasons to use Yammer – Part 2

The Yammer platform is an integral part of adoption and change management and developing a flexible work environment. Following on this week is Part Two of our Top 10 Reasons to use Yammer.   #6 Yammer is media friendly and trackable. Keeping content in a central location is the key to Yammers success. Unlike other social…

yammer

Top 10 reasons to use Yammer – part 1

Yammer has become such a strong player in the Microsoft collaboration space and an integral part of adoption and change management. #1 Yammer – #WorksWithoutWalls Yammer provides a space for organisations to grow and function without the added expenses of securing a traditional office space. The Adopt & Embrace team started in one central city…

Customers, Communities and Yammer – how it works

 When Oscar Trimboli leadership coach, wanted to understand the best way to establish a digital space to bring his customers together… leveraging the tools he had available to him through his Office 365 subscription – he turned to Adopt & Embrace.   Together we explored the vision and purpose of his community of practice.  Based on that…