‘Whiteglove’ Executive & VIP coaching

$2,495.00 ex GST

Ensure your executive team can lead by example! 

One of the key’s to long-term, sustainable adoption of Office 365 by your workforce, is your leadership team embracing and reinforcing their actions through new ways of working. That is why it is important to ensure your senior management team have a good first impression of Office 365… or are given the support to unlock more value from the platform over time.  Our VIP and Executive coaching services offer a personalised ‘white-glove’ experience. We focus on helping the executive and their assistant to improve not only the way they work together but also with their team using Office 365.

Ready to go?  You can book online using your corporate credit card, or with a purchase order number.

Description

Adopt & Embrace has helped hundreds of executives and senior leaders across Australia and New Zealand understand how to apply Office 365 with their teams

Adopt & Embrace is a Microsoft Gold Certified Partner

 

Don’t leave your influential leaders and executives out in the cold when you roll out Office 365.  Our award-winning team, work with you to ensure that your senior leaders and VIPs have a ‘white-glove’ first experience with Office 365.  If you are already on Office 365, we work with your executives to overcome frustrations they have with the platform or explore opportunities they seek to unlock even more value with their team.

Let’s get to the details…

 

Who is this engagement for?

We know from research that senior leaders in a business have a significant impact on the success (or otherwise) of embracing new behaviours at work.  That is why it is so important to ensure that your management team can “lead by example” when it comes to applying capability from Office 365 to their work. Common questions/challenges/opportunities that are on the table during our Executive & VIP coaching sessions include:

  • Reducing the need to print and carry reams of paper from meeting to meeting to meeting
  • Engaging better with my distributed team
  • Accessing documents on my iPad or phone
  • “how can I take process x and simplify it”
  • How can I empower my team to provide detail before our regular 1:1 (and then track actions)

Adopt & Embrace executive coaching is suitable for up to 7 participants per day

 

What will we cover?

During our planning call, we will refine the topics to meet your specific needs, although our standard coaching sessions are relatively informal:

  • Introduction
  • Executive to provide a brief update on their understanding of Office 365, and how they use it today
  • Discussion re: the most time consuming or frustrating tasks they complete each day
  • Guidance as to how to use different components of O365 to streamline those tasks
  • Next steps

Sessions can be with the VIP, with their Executive Assistant, or both.

 

What is included?

  • 1 x planning call (up to 30 minutes via Skype for Business Video or phone call) The call will take place prior to attending on-site at your organisation. We will tailor the delivery to the specific goals of your organisation or location and confirm the logistics
  • 1 x Adopt & Embrace Adoption Specialist on site in one metropolitan area from 9:00 AM to 4:45 PM each day
    • Metropolitan areas = within 75 km of the central post office of Brisbane, Sydney, Melbourne, Adelaide, Perth, Auckland or Wellington.
    • If you require training across multiple metropolitan areas, add each as a separate line item in your cart
  • 7 x 45 minute 1:1 coaching workshops
    • 9:30am -10:15am
    • 10:30am -11:15am
    • 11:30am – 12:15pm
    • 1:00pm – 1:45pm
    • 2:00pm – 2:45pm
    • 3:00 – 3:45 pm
    • 4:00 – 4:45 pm
  • Email based check in with each participant approximately 2 weeks after the coaching session
    • Check progress with next steps
    • Answer any specific questions they may have
  • Tracking of session feedback via an electronic survey
    • URL provided to participants at the end of the session
    • Three questions
      • Would you recommend this session to your peers (NPS 1-10)
      • What is the one thing you learned today that you will be able to apply to your work straight away (Free text)
      • What is the one thing we could do to improve the session you attended today? (Free text)
  • Feedback report via email
    • Based on notes captured by our Adoption Specialist whilst conducting the coaching sessions
      • What outcomes were achieved in each coaching session
      • What were the key challenges raised by the VIP
      • What were the opportunities they saw
      • What needs following up from the IT / Project team
  • Consideration of all our stakeholdeCertified B Corporationrs
    (as a Certified B Corporation we think this is really important)

    • Community – 1% of your investment in this engagement will be donated to Batyr, a for-purpose organisation that focuses on preventative education in the area of youth mental health
    • Environment – carbon emissions from travel required to deliver this engagement will be offset by GreenFleet

 

What is not included?

  • Handouts or other printed material
  • Any projection or display equipment
  • Any demonstration laptops or other devices
  • Any travel-related costs for delivery outside of the Brisbane, Sydney, Melbourne, Adelaide, Perth, Auckland or Wellington metropolitan areas.  Any travel costs inured outside of these areas will be passed on to you at cost

 

What do we need from you?

  • A contact for each site where workshops are planned to be delivered
  • Access to power for the Adoption Specialist’s laptop
  • Guest wireless access with an internet connection
  • At least 5 days notice when booking, subject to availability

 

 

Cancellations / Change of dates

As a small business, we try to be as flexible as we can be to accommodate our customers.  That being said, last minute cancellations and changes to confirmed bookings in our schedule can have a significant impact on our business.  Although cancellations are very rare, date changes do happen from time to time.  We want to make sure you know our policy ahead of time (just in case)

  • Cancellations with at least 30 days notice
    • Cancellation Fee: None
    • Any fees paid will be 100% refunded via the payment method you used, minus any unrecoverable travel bookings or other ancillary costs incurred as part of preparing for delivery

 

  • Cancellations with between 30-15 days notice
    • Cancellation Fee:  We will charge you up to 30% of the total booking + any unrecoverable travel bookings or other ancillary costs incurred as part of preparing for delivery
    • This will be taken from any fees that may have already been paid, the remainder will be invoiced to you

 

  • Cancellations with 14 days notice or less
    • Cancellation Fee:  We will charge you up to 50% of the total booking + any unrecoverable travel bookings or other ancillary costs incurred as part of preparing for delivery
    • This will be taken from any fees that may have already been paid, the remainder will be invoiced to you

 

  • Date changes with at least 14 days notice
    • Change of date Fee:  None (subject to availability of new dates)
    • Note that changes to travel bookings may incur additional charges.  These charges will be passed on to you

 

  • Date changes with 14 days notice or less
    • Change of date Fee:  We will charge you up to 30% of the total booking (subject to availability of new dates)
    • Note that changes to travel bookings may incur additional charges.  These charges will be passed on to you

 

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