We try to make things simple,
not complex

• The world in which we operate is overwhelming – technology is constantly changing.  The demands on individuals and teams to do more with less are increasing
• To help reduce this overwhelm for ourselves and our customers, we will always invest more effort up front, to ensure that things are simple in the long run

We work together,
not alone

• Individually we bring our own story, perspective, expertise, and experience to our work.  Collectively we can achieve more if we stand on each other’s shoulders, and support each other
• We say ‘we’, more than we say ‘I’

We focus on outcomes,
not outputs

• Our customers expect business outcomes when the leverage our advice, expertise, and experience… not just ‘more usage’.  We go beyond vanity metrics and focus on outcomes that matter
• Our ultimate measure of success is customers who are willing to share their positive experience with others

We are always paying it forward

• Our purpose is more than just profit.  As one of over 3500 Certified B Corporations worldwide, together we have committed to ensuring that we have a positive impact across our customers, employees, environment, community and more.
• We are here to serve others

Work is a thing you do,
not a place you go

Our work is increasingly location independent – there is no need to be ‘present’ in an office when you can achieve a similar or better outcome by working from home, a customer site, a partner site, or the beach

As a distributed team we engage via our digital communities, to ensure that we provide an equitable experience for all employees, irrespective of their geographic location