I’m responsible in understanding what the customer is trying to achieve and problems they are trying to solve. Once I have gathered requirements, I share them with the project to team to assess.

After I complete the Business Requirements document with the customer – I don’t have a view of progress of the document from then on – what was prioritised / what was pushed aside, etc – it’s like it goes into a black box for me during our internal review.

Once I hand over the document for internal review, I would like to be able to see the progress and decisions made – for this I need the review and conversations to be done in a central place online so it’s visible and accessible.

A Project delivery Team for each client project with a channel dedicated to Internal review of the Business Analysis requirements – where we have ‘source of truth’ conversation threads and version history so all can self serve being in the loop and contributing where required

There are reduced spec changes and delays during coding as now we are more clear in detecting issues in the analysis phase.

Effort is less consumed by re-analysis, providing enough hours for design and coding.